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All licenses are issued directly by Intuit. CPAWarehouse.com is an authorized premier reseller for all Intuit QuickBooks products. All QuickBooks licenses are backed by Intuit with 60 days money back guarantee. To inquire about validity of your license please contact our Intuit Relationship Manager Gina Avila at (520)901-6900 or via email: [email protected]

Why buy from us?

60-Day Money Back Guarantee

CPAWarehouse.com purchases are backed by Intuit 60-day money back guarantee for QuickBooks desktop software, if for any reason you need to refund the software. This policy does not apply to any ProSeries products, Intuit resource guides, hardware, education/lab packs, and bulk software orders.* If you are not completely satisfied with your Intuit products, please return them for a full refund (excludes shipping and handling).

Bulk Software Orders:
Bulk software orders are orders of twenty or more individual Quicken or TurboTax products. There is no 60-day money back guarantee for bulk software purchases.

Returning Physical Products

For direct orders: If the product is purchased directly from CPAWarehouse.com through the Web, mail, or over the phone, you have 30 days from the date of your order to be eligible for a refund under the satisfaction guarantee. All hardware purchased must be in factory sealed condition, must be approved for RMA prior to return and will no longer be eligible for refund if returned in opened condition. Defective items can be exchanged within 30 days. Except for certain QuickBooks software listed below, you must return the product and include a copy of the packing slip in order to be eligible for a refund.

Exceptions for QuickBooks Pro, Premier, and Enterprise Solution software:

You are not required to physically return the product to Intuit in order to obtain a refund of your purchase price. However, your license will be deactivated and you will no longer be able to use the product. Refunds for products purchased directly from CPAWarehouse.com can be requested by replying to your email order confirmation email.

For marketplace purchases: If the product was purchased through ebay, newegg, Jet.com, eBay or Amazon marketplaces you must return the product to these marketplaces within 30 days. Include a copy of the retail purchase receipt in order to be eligible for a refund.

Send all physical products returns to:

Intuit Returns
ATTN: Returns Department
1338 W 54th Street
Cleveland, OH 44102

Returning Electronically Delivered Products

You have 60 days from the purchase date to obtain a refund for product downloads, product unlocks, and all other electronically delivered Intuit media. You will be required to uninstall and remove the application from your computer. Since there is no physical product shipped, you are not required to send anything back to the Returns Department.

Refunds for electronically delivered QuickBooks products can be requested by replying to your order confirmation email. Your license will be deactivated and you will no longer be able to use the product.

If you have additional questions regarding returns and refunds, please call 800-4-INTUIT (800-446-8848).

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Our Locations:

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